Next, attempt to reset your system to a working condition. Check two boxes: one under “Compatibility Mode” (select Windows 7 from the drop-down options), and the other box next to “Run this program as an administrator”. Select “Properties”, then the “Compatibility” tab. To fix the issue (on Windows), go to c:\Program Files\Google\Drive, then right-click on the app (GoogleDriveSync.exe).
Support responses on Google product forums indicate there may be a problem with application permissions. Solution: Search for “ Google Drive error code 5”. When you encounter an error, take a picture of the exact error message and code displayed, then search Google for the name of the app along with the error code.Įrror: “error code 5” for Google Drive sync. Otherwise, search results may provide the information you need to fix a problem. You also should review public Google Drive Help pages to see if your issue is addressed. If so, wait for a fix there’s not much else you can do. Then calmly work through the following steps:įirst, check Google’s Apps Status Dashboard to see if there’s an outage outside of your control. In these situations, follow the advice printed on the cover of Douglas Adams’ Hitchhiker’s Guide to the Galaxy: “ Don’t Panic”. An installed app, such as Chrome or Google Drive on your Mac or PC, returns an error message-or fails to open as expected. A shared file fails to appear for collaborators. Google Drive errors occur: An edited file won’t sync. Open a document, edit, and share on almost any Android, iOS, Mac or Windows system. Most of the time, Google Drive works really well.
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